The three automatic channels
- General — open to every accepted member of the organization, anyone can post.
- Announcements — every member can read, but only Owners and Admins can post.
- Admin — visible only to Owners and Admins, and only they are members.
All three are created and kept up to date automatically: if someone is promoted to Admin, they land in the Admin channel automatically the next time it loads; if the role is revoked, they disappear from it again. Renaming, deleting, leaving, and manual member management aren't possible for these three channels.
Create a new team channel
- Click + in the sidebar.
- If you belong to several chat organizations, choose the organization first — that determines which members are available to pick.
- Give it a name (required) and, optionally, a description.
- Choose as many members as you want (checkboxes). You're automatically added as channel Admin, everyone else as Member.
Start a direct message
In the same "+" dialog, choose a direct message instead of a channel — here you pick exactly one target person (a radio button instead of a checkbox). If a DM with that person already exists in the organization, Project Manager opens the existing one instead of creating a second.
Project and meeting channels are created automatically
When you create a new project, it automatically gets its own team channel with you as Admin. Likewise, every meeting automatically gets its own chat as soon as a transcript exists.
Hide a channel or organization instead of leaving
The eye icon that appears when you hover over a channel or an organization only hides it from the main list — it lands in the collapsible "Hidden" section below, and you can restore it from there with one click. New messages keep coming in the whole time.
Pin a channel to the top
Channel settings also let you pin a channel so it always sits at the top of your personal list — this only affects your own view, not other members'.
Frequently asked questions
Who can add me to a team channel?
Only an Admin of that channel — usually the person who created it. Only members of the same organization with an accepted invite are available to pick.
Can I have two direct messages with the same person in one organization?
No. Project Manager automatically finds an existing 1:1 DM between two people in the same organization instead of creating a second one.
Why can't I rename General, Announcements, or Admin?
These three channels are system-managed: Project Manager creates them automatically and keeps their name and membership in sync with organization roles. Renaming, deleting, and manually adding/removing members are disabled for them.